Privacy notice
Last updated: 1 November 2026
Cherry Consulting (Pty) Ltd (registration number 2026/382419/07) respects your privacy. This notice explains what personal information we collect, why we collect it and how we protect it, as required by the Protection of Personal Information Act, 2013 (POPIA).
Information Officer
Our Information Officer is Tholakele Linda, registered with the Information Regulator. For any privacy question or request, email tholakele.linda@cherryconsulting.co.za or call 082 804 1225.
What we collect
- When you contact us or book a chat: your name, phone number, email address, business name and anything you choose to tell us about your business.
- When you become a client: the financial and business records we need to do the work you engage us for, such as bank statements, invoices, payroll information, tax numbers and company documents. This can include personal information about your employees, customers and suppliers.
- On this website: we do not use tracking or advertising cookies, and we do not run any analytics on this site.
Why we use it
- To reply to you and arrange your free chat.
- To prepare quotes and engagement letters.
- To deliver the bookkeeping, payroll, accounting and compliance services you engage us for.
- To meet our own legal obligations, for example tax and record-keeping laws.
We never sell your information or use it for anything unrelated to these purposes.
Who we share it with
- Authorities, when acting for you: SARS, CIPC and the Department of Employment and Labour (UIF), only for the submissions you ask us to make.
- A registered tax practitioner, where formal SARS representations are needed and you have agreed to it.
- Trusted service providers that we use to run the business: Microsoft 365 (email and file storage), Intuit QuickBooks Online (accounting software), Calendly (bookings) and Afrihost (website hosting). Some of these providers store data outside South Africa. We use only reputable providers that protect personal information to a standard comparable to POPIA.
How we protect it
- Client records are kept in password-protected, cloud-based systems with multi-factor sign-in.
- Access is limited to the people who need it to do your work.
- Paper records are kept securely and returned or shredded when no longer needed.
- If we become aware of a security breach that affects your information, we will tell you and the Information Regulator as POPIA requires.
How long we keep it
We keep client records for as long as the law requires, generally at least five years after the relevant tax period, and longer where other laws require it. Enquiries that do not lead to work are deleted within 12 months.
Your rights
You may ask us what personal information we hold about you, ask us to correct or delete it, or object to how we use it. Send your request to the Information Officer above and we will respond within a reasonable time.
If you are not satisfied with how we handle your information, you may complain to the Information Regulator at inforegulator.org.za.
Changes to this notice
We may update this notice from time to time. The date at the top shows when it last changed.